Ian Hammond
Co-founder and CEO
Commercial and growth. Runs the diagnosis, owns your relationship with us, and leads delivery on the revenue side.
Remove the constraint.
Diagnose. Fix. Grow.
Our purpose
We help ambitious organisations remove the constraints stopping them from growing.
Growth strategy, operations, systems and execution, all in one team.
What we do
Growth exposes everything that used to work.
We are a fractional growth team. We find what is holding you back, fix the highest-value problems quickly, and stay alongside you where that keeps creating value.
Your product still sells and your customers still buy. Your systems, your processes and your people were built for a smaller company.
Our process
Three stages. You can stop after any one of them.
You keep what we build at each stage, whether or not you carry on.
01
Diagnose
Understand what's holding you back.
02
Fix
Make meaningful change quickly.
03
Partner
Stay involved as your fractional growth team.
All in one team
Eight things that usually sit in eight different suppliers.
Growth problems cross these lines. Splitting them across separate firms is how the accountability disappears.
Growth
Where the revenue comes from next.
Operations
How the work actually gets done.
Systems
Tools that join up instead of nearly joining up.
People
Who owns what, and who decides.
Customer
Why they buy, and why they leave.
Data
Numbers you can act on, not argue about.
Execution
The build, not just the plan.
Results
What changed, and what it was worth.
Senior thinking.
Hands-on delivery.
Build what comes next.
Growth without the theatre.
Sound familiar
The things people call us about.
They rarely arrive as one clean problem. They arrive as a business working harder for the same result as last year.
- Growth has stalled.
- Too much depends on the founder.
- Systems are messy.
- The CRM and the data are not working.
- The website or the proposition is weak.
- Processes are manual.
- Teams are stretched.
- Nobody owns the whole commercial picture.
- Strategy and execution are disconnected.
Who we help
You have outgrown the way you used to run the business.
A good product, real customers and genuine ambition. What is missing is the machinery to carry the next stage. The industry matters less than the pattern.
We also work with
Established organisations
Not-for-profits
Health
Operationally complex businesses
What we are not
- An AI consultancy. AI is a tool we may use, not the proposition.
- A traditional agency selling one channel.
- A strategy-only firm that leaves you the slides and the problem.
- A body-shop selling hours.
Who you get
Two people. No layers between you and the work.
Neil Bourne
Co-founder and COO
Operations and delivery. Turns the plan into working process, systems and reporting that hold up after we leave the room.
Questions
The questions we get asked first.
What is OTOT?
OTOT is a fractional growth team. We help ambitious organisations remove the constraints stopping them from growing, combining growth strategy, operations, systems and execution in one team.
How do you work?
Three stages. Diagnose, where we work out what is holding you back. Fix, where we make meaningful change quickly. Partner, where we stay alongside you as your fractional growth team. You can stop after any one of them and keep what we built.
Are you an AI consultancy?
No. AI, HubSpot, automation, websites, CRM and data are tools we may use. They are not the proposition. You hire us to remove what is stopping the business from growing, and we pick whichever tool does that job.
Who do you work with?
Founder-led businesses with a good product, real customers and ambition, where capability has not kept pace with growth. We also work with established organisations, not-for-profits, health providers and operationally complex businesses. We qualify by problem, not by industry.
What happens in the first conversation?
You tell us where the business is getting stuck. We tell you what we think the constraint is, what we would look at first, and whether we are the right people to remove it. If we are not, we will say so.
Where are you based?
We are an Australian firm, trading as Own Time Own Target Pty Ltd, and we work with clients across Australia.
Tell us what is holding you back.
One conversation. We will tell you what we think the constraint is and whether we are the right people to remove it.